Privacy Statement

Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business at ISEND Money Transfer. Our Privacy Policy strictly adheres to the Privacy Act, 2021 of Nepal for Data Protection.

This privacy policy informs you of the ways we help protect your privacy and the confidentiality of your information.

Definition:

  • “We,” “Our,” and “Us” refer to ISEND Money Transfer.
  • “You” and “Your” refer to the person visiting this Site and using our services.
  • Non-public Personal Information refers to any personal data that is not publicly available.
  • Any collection of such information by us is to provide the best form of service to you.

Information We Collect, Use, and Disclose:

  • We collect your personal information when you register for a service. This includes but is not limited to your name, date of birth, nationality, address, email, and phone number.
  • Information about your transactions with us or other parties, such as transaction history, payment methods, and parties involved in transactions.
  • Information we receive from consumer reporting agencies, such as identity verification and creditworthiness.

We collect this information specifically to process transactions smoothly, for audit requirements and to comply with AML/CFT Policies. The collected information is stored in a secured database which is accessible to authorized personnel only.

Cookies: Cookies may be used on our site to improve the user experience by customizing user preferences and profile appearances. A cookie is a small file stored on your device that contains user-specific information like identification codes, preferences, or records of pages visited.

Our Security Measures:

We value your trust and are committed to protecting the security of your information. We employ industry-standard security measures to safeguard against unauthorized access to your personal and account information.

We have implemented encryption protocols for information transmission to and from our website. In addition, operational, procedural, and personnel safeguards are in place to ensure that your information is protected and that no one outside of ISEND Money Transfer has access to it.

You are responsible for protecting the confidentiality of your username and password to help maintain the security of your information.

Changes to This Privacy Policy:

We may, from time to time, update this privacy policy. Changes may be made without prior notice, and it is your responsibility to review the most current version. Your continued use of the website constitutes your acceptance of the updated privacy policy.

Further Inquiries:

If you have any questions about this privacy policy or the practices of this site, you can contact us at:
Phone: +977-1-[Your Contact Number]
Email: [email protected]